- Home
- Trekking
- Safaris
- Activities
- Day Trips
- Zanzibar
- The Company
- Kiliclimb Africa Safari
- Home
- Trekking
- Safaris
- Activities
- Day Trips
- Zanzibar
- The Company
- Kiliclimb Africa Safari
About Us
Kiliclimb Africa Safaris is a locally owned and operated company, proudly based in the United Republic of Tanzania. With a deep commitment to offering authentic and sustainable safari experiences, we leverage our extensive local knowledge and expertise to provide our clients with unforgettable adventures in Tanzania.
Applicability of Terms and Conditions
These Terms and Conditions govern the relationship between you, the Client, and Kiliclimb Africa Safaris (referred to as “the Company”). By booking a trip with us directly or through our partners, you automatically agree to be bound by these terms. This agreement covers all aspects of your safari experience, from booking through to the completion of your journey.
Our Commitments --We ensure that:
Handling Your Personal Information
To arrange your safari, we require certain personal details, such as your full name, age, nationality, passport information, dietary preferences, and medical conditions. This information is shared only with relevant authorities and service providers to ensure your safety and comfort during your trip.
Communication
To avoid any fraudulent activities, all official communications should be conducted through the following channels:
If you suspect any fraudulent activity, please contact our office immediately.
Booking and Payment
The booking process begins once you contact our office. A dedicated travel consultant will work with you to plan your safari. After finalizing the details, you will receive an invoice to make a deposit, which confirms your booking. Full payment is required 14 days before your safari begins unless otherwise agreed. Failure to make timely payments may result in the cancellation of your booking, with applicable fees.
Prices
Once your booking is confirmed, the price is fixed unless there are government-imposed changes to taxes or park fees. In such cases, you may choose to either cancel your booking (with applicable cancellation policies) or agree to the price adjustment.
Changes to Itinerary
Cancellation Policies
By the Client:Cancellation fees vary depending on the notice period. Detailed fees are outlined below:
By the Company: In the unlikely event that we cancel your safari, a full refund of any payments made will be issued.
Travel Requirement
Clients are responsible for ensuring that all travel documents, including passports and visas, are in order before entering Tanzania. Your passport must be valid for at least six months beyond your intended stay and have sufficient blank pages for visas and stamps. We provide general visa advice, but it is your responsibility to confirm and comply with all entry requirements.
Accommodation
Hotel Accommodation: Prices for group departures include shared accommodations. Single supplements apply for solo travelers wishing to have their own room. We will notify you of any changes to accommodation due to availability and suggest alternatives before confirming your booking.
Tented Accommodation: On Kilimanjaro, you will share a tent with a fellow traveler of the same gender. Single tents are available at an extra cost, except on the Marangu route where park regulations do not permit single tented accommodation.
Fitness and Medical Information
It is your responsibility to ensure that you are physically fit for your safari or Kilimanjaro climb. We may require you to complete a medical form, signed by a licensed physician if necessary. Failure to provide accurate medical information may result in cancellation of your booking, with applicable cancellation fees.
Travel Insurance - Kiliclimb Africa Safaris
Travel insurance is mandatory for all participants. Your policy should cover emergency medical expenses, evacuation, repatriation, and high-altitude trekking, if applicable. We do not include insurance in our packages, so it is your responsibility to secure adequate coverage.
We strongly recommend that you are properly insured for the full duration of your tour. It is advisable to purchase insurance when you pay your deposit. Kiliclimb Africa Safaris will not be held responsible forthe loss of deposit or full payment, loss or damage to baggage and personal items (including camera equipment), personal injury or illness, medical expenses, or trip and flight cancellations.
Vaccinations
We advise consulting a licensed physician regarding necessary vaccinations before traveling to Tanzania. Our advice is general, and you should seek professional medical advice to ensure you meet all health requirements for your trip.
Authority of Our Guides
Our guides have the final say on all matters related to safety and expedition management during your safari or Kilimanjaro climb. Their decisions are final, and clients must adhere to their instructions for the safety of the group.
Assumption of Risk
You acknowledge that safaris and Kilimanjaro climbs involve inherent risks, including remote locations and wildlife encounters. By participating, you accept these risks and agree to release Kiliclimb Africa Safaris from any liability arising from injuries, damages, or losses.
Liability for Damaged Property
You will be held responsible for any willful damage or destruction of our property, including tents, vehicles, and equipment. Compensation must be settled before your departure from Tanzania
Responsibility for Accommodation and Air Travel
We carefully select our accommodation and air travel partners, but we are not liable for their performance. Your relationship with hotels and airlines will be governed by their respective terms and conditions.
Additional Expenses
You are responsible for covering incidental expenses, such as souvenirs, tips, and meals not included in your package. Kiliclimb Africa Safaris is not liable for any failure to cover these expenses.
Equipment for Kilimanjaro Climbs
Our Kilimanjaro packages include group camping equipment, but you are responsible for personal gear. We offer rental options for essential items, which must be returned in good condition
Wild Animals
Kiliclimb Africa Safaris, your adventure may bring you into close contact with wild animals. While such encounters are incredibly rare, it’s important to understand that no safari in the African wilderness can completely eliminate this possibility. We strongly advise you to follow all instructions provided by your guide or the accommodation staff at all times. Kiliclimb Africa Safaris and its employees cannot be held responsible for any injury or incident that may occur during the tour. Please note that most safari camps and lodges are unfenced. Do NOT leave children unattended at any time. Refrain from feeding any wild animals or birds, and avoid leaving food out in the open.
Alcohol and Drugs Policy - Kiliclimb Africa Safaris
Guests who are visibly under the influence of alcohol or drugs will be denied participation in the tour without the right to a refund. If a guest is found to be under the influence during the activity, they may be removed and transported back to the pick-up point at their own expense. Additionally, guests will be held responsible for any costs resulting from intentional damage.
Governing Law
These Terms and Conditions are governed by the laws of the United Republic of Tanzania. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of Tanzanian courts.
By booking a safari or Kilimanjaro climb with Kiliclimb Africa Safaris, you confirm that you have read, understood, and agreed to these Terms and Conditions.
Kilimanjaro - Useful Information
None of us is as good as all of us.” By booking a safari, climb, or any trip with the Kiliclimb Africa Safaris team, you not only get an unforgettable holiday in Tanzania but also contribute to making the world a better place. We are proud to be a part of the communities we serve, dedicating 3% of our profits per trip to community support.
